returns and warranties

The Hook & Reel Guarantee: We stand behind what we build. As a Veteran-owned American small business, quality isn't just a goal - it's our mission! Our hand crafted products are warranted against manufacturing defects for life. (Yours or mine, whichever comes first) If it fails under normal fishing conditions, we’ll make it right. Disclaimer: I Can't help you if you back over it with your truck, though we'd honestly love to see the pictures!              Enjoy the fish!

 -Product Not what you expected? Please tell us how we can improve.
 -30-day return window from date of delivery-Item must be returned in original     condition
 -Refunds are issued once the product is received and inspected
 -Customer is responsible for return shipping unless the item is defective
 Mailing Address: 13475 Atlantic Blvd Jacksonville, Fl Suite 8, M969 32225
 For support: Contactus@hookandreel.com