returns and warranties

-We stand behind what we build.
-30-day return window from date of delivery
-Item must be returned in original condition
-Refunds are issued once the product is received and inspected
-Customer is responsible for return shipping unless the item is defective
Mailing Address: 13475 Atlantic Blvd Jacksonville, Fl Unit 8, M969 32225

The Hook & Reel Guarantee: We stand behind what we build. As a Veteran-owned American small business, quality is our mission. The Buggy Buddy is warranted against manufacturing defects for one full year from the date of purchase. If it fails under normal fishing conditions, (Can't help you if you back over it with your truck, though we'd love to see the pictures!) we’ll make it right.
For support, 
Contactus@hookandreel.com